Privacy Policy
Your privacy matters to us. This comprehensive policy explains how SmartSpotForce collects, uses, protects, and manages your personal information when you interact with our private blockchain education platform.
Information We Collect
SmartSpotForce collects several types of information to provide you with personalized learning experiences and maintain our platform's security. When you register for our courses or browse our educational materials, we gather information that helps us understand your learning preferences and technical requirements.
- Personal identification information including your name, email address, phone number, and educational background
- Technical information such as IP address, browser type, device specifications, and operating system details
- Learning progress data including course completions, quiz scores, and interaction patterns with our blockchain education content
- Communication records from your interactions with our support team and instructors
- Payment information processed through secure third-party payment processors for course enrollments
We comply with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and follow international best practices for data protection. Your information is collected only with your explicit consent and for legitimate educational purposes.
How We Use Your Information
Your data serves multiple purposes within our educational ecosystem. We use this information primarily to deliver high-quality blockchain education and maintain secure learning environments. Our platform processes your information to create personalized learning paths that match your skill level and career objectives.
Communication with students and prospective learners represents another key use of your information. We send course updates, industry insights, and educational resources that align with your interests. Our team also uses contact information to provide technical support and answer questions about our blockchain curriculum.
| Purpose | Data Used | Retention Period |
|---|---|---|
| Course delivery and progress tracking | Learning data, progress metrics | Duration of enrollment plus 2 years |
| Communication and support | Contact information, support history | 3 years from last interaction |
| Platform security and fraud prevention | Technical logs, access patterns | 1 year from collection |
Data Sharing and Third Parties
SmartSpotForce maintains strict control over your personal information and shares data only when necessary for educational delivery or legal compliance. We partner with carefully selected service providers who meet our security standards and agree to protect your information according to this privacy policy.
Our payment processors handle financial transactions securely without storing your complete payment information on our servers. These processors maintain PCI DSS compliance and follow international security standards. We also work with cloud hosting providers to ensure reliable access to our educational content while maintaining data security.
- Educational technology partners for specialized blockchain simulation tools and development environments
- Cloud service providers for secure content delivery and platform hosting
- Payment processors for handling course fees and subscription payments
- Analytics services to improve our educational content and user experience
Your Privacy Rights
Under Philippine law and international privacy standards, you possess several important rights regarding your personal information. You can request access to all data we hold about you, including learning progress, communication history, and technical information collected during your platform usage.
Right to Access: Request a complete copy of your personal data in a readable format. Right to Rectification: Update or correct any inaccurate information in your profile. Right to Erasure: Request deletion of your data when no longer needed for educational purposes. Right to Portability: Receive your data in a structured format for transfer to other services.
To exercise these rights, contact our privacy team using the information provided below. We respond to most requests within 15 business days and provide clear explanations of any limitations based on legal requirements or legitimate educational interests.
Security Measures
Protecting your information requires multiple layers of security across our technical infrastructure and operational procedures. Our platform employs industry-standard encryption for data transmission and storage, ensuring that your learning progress and personal details remain secure from unauthorized access.
Access controls limit data visibility to authorized personnel who require information access for their educational support roles. We conduct regular security audits and maintain backup systems to prevent data loss while ensuring business continuity for your learning experience.
- 256-bit SSL encryption for all data transmission between your device and our servers
- Regular security assessments and vulnerability testing by third-party security firms
- Multi-factor authentication for administrative access to student data
- Automated monitoring systems for detecting unusual access patterns
International Data Transfers
Some of our educational technology partners and cloud service providers operate servers outside the Philippines. When we transfer your data internationally, we ensure appropriate safeguards protect your information according to Philippine privacy laws and international standards.
These transfers occur only with companies that provide adequate data protection levels or have signed binding agreements to maintain your privacy rights. We regularly review these arrangements to ensure continued compliance with evolving privacy regulations.
Cookie Policy
Our platform uses cookies and similar technologies to enhance your learning experience and provide personalized content recommendations. Essential cookies enable basic platform functionality, while analytics cookies help us understand how students interact with our educational materials.
You can control cookie preferences through your browser settings, though disabling certain cookies may limit some platform features. We respect your choices and provide clear information about cookie usage when you first visit our site.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our educational services, legal requirements, or privacy practices. Significant changes are communicated through email notifications to active users and prominently displayed on our platform.
Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage regular review of this document to stay informed about how we protect your privacy.